Terms and Conditions

Terms and Conditions

GloFox:

  • Burlesque L’amour is utilising GloFox and GoCardless to facilitate bookings and payments for tuition, workshop and at times, performance fees.

  • Students are required to create an account, add payment details and book classes each week (unless a recurring booking has been made by Admin), once their membership level has been assigned.

  • The direct debit / automatic card payment is a no lock in, cancel anytime contract - however, we do require two weeks written notice (see below).

  • The GloFox membership system is similar to a gym membership.

  • Your fees will automatically direct debit fees on a weekly (or fortnightly) basis, regardless of whether you book/attend class.

  • Two weeks’ written notice is required for any pauses, amendments or cancellations to your membership. Please email info@burlesquelamour.com.au

  • If you are unable to attend class on short notice, you will not be recredited or refunded your class fees or credits.

  • Students may only pause their membership if absent for a period of seven days or more and for a maximum of six weeks per calendar year (extended periods may be considered at the Director’s discretion).

  • A fee of $5 per week will be charged to hold the students place in class/es.

  • Should an absence exceed six weeks, we will remove enrolment and place the student back on a waitlist (if applicable).

  • Unfortunately, due to the nature of class structure, make up lessons are unavailable.

  • Should a payment fail, GoCardless will attempt the payment on the following day. Further payment failure may result in the students inability to book or attend classes.

  • Changes to a students enrollment may be made through Burlesque L’amour Administration (info@burlesquelamour.com.au). Two weeks notice is required to effect changes.

  • Students on the waitlist will be contacted and offered a spot as soon as a space becomes available. Should the student accept the spot, their membership will be amended as necessary.

Bookings and credits:

  • Students are required to book into their classes each week until GloFox enables recurring bookings.

  • The membership level will grant students credits that can be used towards booking classes (for example, a one class membership = one credit per week).

  • Any credits not used during the billing period will expire.

Performance opportunities:

  • Burlesque L’amour offers every student unpaid performance opportunities throughout the year, unless otherwise agreed in writing between Burlesque L’amour and the student. Our main aim at the studio is enjoyment and fun, and these performance opportunities are entirely voluntary. Whilst we encourage all of our students to participate for fun, we respect each person’s decision as to whether they perform of not.